Stafford, VA – February 21, 2021 – Pretek, a leading technology company, is pleased to announce that it has achieved ISO/IEC 20000-1:2018 certification for its IT Service Management System (ITSM). This certification demonstrates the company’s commitment to providing high-quality IT services to its customers and maintaining the highest level of customer satisfaction.
ISO/IEC 20000-1:2018 is an internationally recognized standard for IT Service Management. The certification process involves a thorough audit of the company’s ITSM to ensure compliance with the standard’s requirements. Achieving ISO/IEC 20000-1:2018 certification confirms that the company has established effective ITSM processes and is dedicated to continuous improvement.
“We are proud to have achieved ISO/IEC 20000-1:2018 certification,” said Pretek’s CEO. “This certification affirms our commitment to providing high-quality IT services and ensuring the highest level of customer satisfaction.”
ISO/IEC 20000-1:2018 certification provides several benefits to Pretek and its customers. It helps to improve the quality of IT services by establishing effective ITSM processes and procedures. It also helps to increase customer confidence and trust by demonstrating that the company has implemented best practices for IT service management.
“We believe that this certification will provide a competitive advantage for our company,” said Pretek’s CEO. “It demonstrates our commitment to providing high-quality IT services and sets us apart from other companies in our industry.”
Pretek is dedicated to continuously improving its ITSM processes to ensure the highest level of customer satisfaction.
For more information about Pretek’s IT services, please contact us at info@pretek.com